We have added several new features that help you navigate through the portal more quickly and easily, including faster access to viewing test results, and new sorting and filtering options.
We have also improved the ability to track and view results, notes, and samples. Genetic Counseling statuses are now indicated more clearly, and corresponding notes are more accessible. Test results can now be accessed directly from the test card, and the ability to track multiple samples has been created.
You may also access information about this in our updated Provider Portal Manual .
Access Results More Quickly
You can now access test results directly from the notification banner. Clicking on the notification banner will take you directly to the result.
New Sorting and Filtering Options
There are additional options for filtering and sorting test results. You can combine more than one filter selection.
Results can now be sorted by Patient Name, Recently Updated, Oldest Order, and Newest Order.
They can be filtered by Test, Type of Test, Type of Result, Ordering Providers and Practice Location.
Track Genetic Counseling Status
If a test requires genetic counseling with Sema4, its status will now be displayed on the test card in a new Genetic Counseling status column. There are 3 possible potential counseling statuses, each indicated with a corresponding color:
- Consult Complete (Green) indicates a patient has completed a genetic counseling session
- Consult Missed (Yellow) indicates a patient has either missed a scheduled counseling session or we were unable to contact the patient
- Consult Declined (Red) indicates that a patient has declined genetic counseling.
A note icon (
) indicates that a corresponding Genetic Counseling note is available to view as a PDF.
View Results and Notes
To view results, click on the Result Status for each test. A new window will open with the clinical result. To view genetic counseling notes, a note icon (
) will indicate that a corresponding Genetic Counseling note is available as a PDF to view. A new window will open with the Genetic Counseling note.
Please note that for select test orders, results PDFs will not be available through the portal. These include:
- Grow additional cultures
- Hold additional cultures
- DNA Extract & Hold
Track Multiple Samples
Multiple samples can now be tracked through the portal for somatic oncology tests as these tests may require both a normal and a tumor sample, which may be collected separately.
The portal now displays tracking information for each required sample, providing increased visibility into the status of that test.
